Dan Mayer

Enterprise Customer Success at Posit PBC

Dan Mayer has over 16 years of work experience in various roles including enterprise customer success, partner success manager, customer success manager, strategy and operations senior consultant, clinical informatics graduate intern, programmer analyst, implementation services, and assistant buyer. Dan has worked for companies such as Posit PBC, Qualtrics, Deloitte, Methodist Hospital of Southern California, University of Michigan, Epic, and Beaumont Health System. Their work experience includes assisting clients in planning and executing software implementation and upgrades, mitigating risks associated with regulatory changes, developing data and analytics playbook for provider-sponsored health plan, implementing processes for assessing outcomes resulting from IT resources, analyzing cancer registry documentation process, designing workflows to increase quality and efficiency of patient care, and procurement of supplies throughout health system. Their most recent role is with Posit PBC as an Enterprise Customer Success since March 2023.

Dan Mayer completed a Bachelor of Science degree in Biology and Economics from the University of Michigan in 2009, and later a Master of Health Informatics degree from the same university in 2013. Dan obtained certifications in MyChart and EpicCare Ambulatory in 2009, Computer Science 101 from Coursera in 2012, and more recently, qualifications in CoreXM Expert Certification, Customer Experience Expert Certification, Employee Experience Expert Certification, and Clarabridge Configuration Analyst. Their most recent certification was Foundations of CX Analytics, which they obtained in December 2021.

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Timeline

  • Enterprise Customer Success

    March, 2023 - present