Tatsuya Shigeta, PhD, currently serves as the Team Lead for Customer Success in the Commercial sector at Posit PBC, where responsibilities include managing cross-functional projects, coaching a team, and analyzing customer data. Previous experience includes roles as a Customer Success Manager and Representative, with a strong focus on managing commercial accounts and collaborating with multiple teams to enhance customer experiences. Tatsuya's academic background includes a PhD in Psychology with a specialization in Cognition from Northeastern University, alongside a Master's degree and a Bachelor's degree in Psychology from Illinois State University and the University of Illinois Urbana-Champaign, respectively. Additional experience includes research management and project coordination in academic settings, as well as a background in culinary arts as a Sushi Chef.
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