Craig Shaw

Craig Shaw is an experienced professional currently serving as a Second Line Support Analyst at Positive Solutions since December 2018, where responsibilities include providing telephone support, logging and categorizing inquiries within a CRM system, and updating the knowledge base. Earlier roles include Chef at Atalian Servest, Bus Driver at First Manchester UK, and Chef De Partie at Bents Garden & Home, where culinary skills and stock management were key functions. Craig's experience began with a position as Commis Chef at Greene King and a Machine Operator role at Corbett Packaging. Educational qualifications encompass a COMPTIA+ certification in Computer Engineering, an MCSA in Computer Technology, and a Level 3 NVQ in Catering & Hospitality, complemented by additional qualifications in computer literacy and information.