Cherise O.

Cherise O. is an experienced technology professional currently serving as the Head of Technology Service Operations at Post Office Ltd since October 2017, with a history of significant roles including Head of Enterprise IT Change & Release Management, IT Service Delivery Manager, and other management positions. Prior experience includes serving as a Service Management Analyst at London South Bank University, where Cherise O. led the implementation of ITIL processes to improve service management and facilitated service transitions. Additionally, experience at Charityshare Ltd spanned multiple change management roles, focusing on quality, process management, and service level management. Cherise O. began the career as an IT Support Analyst and has built a solid educational foundation with a Bachelor of Science (BSc) in Natural Sciences from The Open University.