Clare Mapes

Clare Mapes is an experienced IT professional with a diverse background spanning over three decades in technology and service management. Currently serving as the IT Service Manager for Post Office Ltd since August 2021, Clare is responsible for designing support models for the new PostMaster platform, ensuring seamless integrations, and driving continual service improvement. Prior to this role, Clare was the ICT Project Manager at 3C Shared Services, managing complex telephony projects. Clare's extensive experience at Thomas Cook included various managerial roles in IT service management, project management, and service design. Additionally, Clare held the position of IT Customer Service Manager at Travelex. Education was completed at John Mansfield, Peterborough, from 1975 to 1979.