Post Office
Jacob Walker is an experienced CRM professional with a diverse background in managing and implementing CRM programs across various industries. Currently serving as the CRM Campaign Manager at Post Office Ltd since September 2022, Jacob has previously held roles such as CRM Manager at Wonderbly and GTR (Govia Thameslink Railway), where responsibilities included strategizing, automation, and campaign management. Notable achievements include handling the transition from Mailchimp to Braze at Weezy and contributing to award-winning campaigns at McDonald's. With a Bachelor's Degree in Film Studies from Solent University, Jacob combines a strong educational foundation with extensive hands-on experience in CRM management and project leadership.
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Post Office
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The Post Office is changing. As a commercial business with a public purpose, you will still find us within three miles of 99.7% of the population, providing key services at the heart of communities and providing social value estimated at £2.3 billion. We are still the leading mails retailer and building that key part of our business is a priority in a competitive market.