Marie Jago

Marie Jago is a seasoned IT professional with extensive experience in service management and delivery across various sectors. Currently serving as the Head of Device Management at Post Office Ltd since October 2019, responsibilities include overseeing end-to-end IT device services for 11,500 branches, managing key suppliers, budgetary oversight, and leading a team of IT service managers. Prior roles at Capgemini encompassed positions such as Senior Service Delivery Manager and Project Manager, focusing on operational delivery, stakeholder engagement, and service design. Earlier experience at NHS involved various IT service operations roles, honing skills in team leadership and service management. Marie Jago's expertise encompasses continuous improvement, vendor management, risk management, transformation, and resource strategy.