Post Office
Sophia Palin is a seasoned digital implementation and product management professional with extensive experience in the telecommunications sector. Currently serving as Digital Implementation Manager at Post Office Ltd since August 2023, Sophia has previously held roles such as Digital Planning Manager and Digital Product Manager at Vodafone, where focus included eCommerce strategies. Earlier positions at BT encompassed managing digital products for B2B services and app development. Sophia's foundational experience includes a role as Project Management Officer at IBM and a strong academic background in Accounting and Finance from the University of Liverpool.
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Post Office
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The Post Office is changing. As a commercial business with a public purpose, you will still find us within three miles of 99.7% of the population, providing key services at the heart of communities and providing social value estimated at £2.3 billion. We are still the leading mails retailer and building that key part of our business is a priority in a competitive market.