Post Office
Wayne Whitworth has extensive experience in the retail and training sectors, currently serving as an Onsite Trainer Team Leader and previously holding multiple roles including Quality Assurance and Training Lead and Sales Capability Manager at Post Office Ltd since November 2015. In this field-based role, Wayne focuses on enhancing customer experiences and driving team engagement within the Post Office Agency Network. Prior to this, Wayne worked at The Co-operative Group from May 2005 to November 2015 as a Post Office Manager, responsible for departmental development and achieving sales targets, and as a Post Office Counter Clerk, ensuring smooth daily operations and customer service. Wayne holds an Associate’s Degree in IT Practitioner from Weston College and a High School diploma in Mathematics from Worle School.
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Post Office
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The Post Office is changing. As a commercial business with a public purpose, you will still find us within three miles of 99.7% of the population, providing key services at the heart of communities and providing social value estimated at £2.3 billion. We are still the leading mails retailer and building that key part of our business is a priority in a competitive market.