nick jimenez

Nick Jimenez has a background in customer support roles, starting as a Barista at Starbucks and eventually moving up to Head of Customer Support at Postal. With experience in leading, hiring, training, and developing support teams, Nick has also worked on customer journey mapping and managing multiple support queues. Prior to Postal, Nick held positions at Mindbody as a Support Team Lead and Revenue Enablement Specialist. Nick's career trajectory showcases growth and expertise in the customer support field.