Tomi Hirvonen is a seasoned technical manager at Posti Group Oyj since March 2020, specializing in parcel and eCommerce applications impacting millions of consumers. With expertise in DevOps and service management, Tomi manages mobile and browser applications and contributes to the change-advisory board. Prior experience includes serving as a technical software specialist at CGI, where Tomi focused on healthcare systems and integration, and as a service desk technician at Fazer, handling various IT support tasks. Tomi's educational background includes a Bachelor of Business Administration in Information Technology from Laurea University of Applied Sciences and a Vocational Qualification in Business Information Technology from South Karelia College.