Annemiek Woudenberg

Customer Journey Owner - I Get Updated

Annemiek Woudenberg is an experienced professional with a strong background in customer journey management and e-commerce strategies, currently serving as a Customer Journey Owner at PostNL since April 2014. Woudenberg has held various roles at PostNL, including Programmamanager Klant & Kwaliteit, where project management focused on customer-oriented initiatives, and Product Designer for e-commerce Europe, specializing in international logistics solutions. Previous positions include interim Manager of Sales Support, leading a team to enhance customer engagement, and portfolio development focused on international markets, particularly China. With earlier experience as a Product Manager at BSN medical and an interim Programme Manager at Erasmus University Rotterdam, Woudenberg holds a Master's degree in Marketing Management from the Rotterdam School of Management and has completed electives at Esade.

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