Laurine Koot

Laurine Koot is an accomplished professional with extensive experience in operations management and process optimization, currently serving as Operations Manager at PostNL since 2020. In this role, Laurine oversees daily operations at the international depot, focusing on transportation coordination. Additionally, Laurine works as a Lean consultant, providing training and advice for continuous improvement across various departments at PostNL. Prior experience includes roles as a customer success associate at Picnic Technologies and a digital identity manager at Closure. Laurine holds a Master’s degree in Business Administration from Vrije Universiteit Amsterdam and a Bachelor's degree in Business Administration from Rotterdam School of Management, along with additional certifications in personal leadership and data analytics. Also, Laurine is a writer of Dutch poetry and continues to expand professional skills through ongoing education in NLP and data processing.