PostNL
Michiel Kraak has extensive experience in process and systems support, currently serving as Process Lead at PostNL since June 2009, with previous roles including Senior Gebruiksbeheerder SAP O2C and Sr. Functioneel Beheerder SAP Hybris Billing. Prior experience includes a position as Junior Functioneel Beheerder at TNT Post from November 2004 to June 2009. Michiel has achieved multiple certifications, including SAP Certified Application Associate in Supply Chain Management, and several EXIN and Project Management certifications. Michiel's educational background includes a degree in Bedrijfskundige Informatica from Hanze University, as well as foundational studies at Baudartius College Zutphen.
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PostNL
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PostNL N.V. is the provider of postal and parcel services in the Netherlands. The Company operates through three segments: Mail in the Netherlands, Parcels and International, and PostNL Other. The Company's geographical segments include The Netherlands, Germany, Italy, Rest of Europe, Europe and Rest of the World. The Company delivers approximately 550, 000 parcels and nine million letters a day throughout the Netherlands. It offers services through a combination of smart networks, digital applications and the communication channels. Each day it delivers over 1.1 million items to approximately 200 countries. In addition to its global delivery services, the Company operates mail and parcel distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. In Germany, it operates under the Postcon brand and in Italy under the name of Nexive. The Company, through Spring Global Delivery Solutions, provides mail, parcel and return solutions to businesses around the world.