Sandra Bosma currently holds the position of Directeur Customer Experience Management at PostNL since November 2016, focusing on enhancing consumer experiences. Previous roles at PostNL include Manager Consumer Experience, where responsibility included improving customer engagement, and New Business Manager Food, developing strategies for the foodservice market through innovative collaborations and pilot projects. Sandra co-founded Truffelz from February 2019 to May 2022. Prior to PostNL, contributions to Blauw Research spanned over twelve years in various managerial roles, including Manager Operations, Manager Media, Communicatie & Sponsoring, and Senior Projectmanager Branding. Sandra holds a drs degree in Bedrijfeconomie with a specialization in Marketing from Tilburg University and a degree from Avans University of Applied Sciences.
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