Nicole Smith has extensive experience in customer service and team leadership within the financial sector. Currently serving as a Team Lead at Power Financial Credit Union since September 2016, Nicole previously held positions in member service at Space Coast Credit Union, where responsibilities included managing member communications and demonstrating professional customer engagement. Prior experience includes working as a Financial Aid Advisor at Kaplan University, providing assistance with financial aid inquiries, and roles at State Farm Insurance and the State of Florida, focusing on client services and licensing processes. Nicole's educational background includes degrees in Information Technology and Computer Technology from Kaplan University and Miami Lakes Technical.
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