Janet Nyasae

Janet Nyasae is an experienced professional with a strong background in customer experience and engagement. Currently serving as a Customer Experience Manager at PowerGen Renewable Energy since November 2017, Janet focuses on enhancing Call Center functions and leading business unit meetings to mitigate risks. Prior to this role, Janet spent over four years at One Acre Fund, where positions ranged from Customer Engagement Associate to Customer Engagement Team Lead, overseeing service delivery, ticket management, and training for customer agents. Earlier experience as a Data Officer at Impact Sourcing Africa involved data preparation and verification. Janet holds a Bachelor's degree in Linguistics from Moi University, earned between 2007 and 2011.