Helen Carbone

Helen Carbone has extensive experience in technical support and application management, currently serving as a Technical Support Engineer II at PowerSchool since August 2015, where responsibilities include providing Level 2 technical assistance for various educational products and managing functional areas like project management and training development. Prior to this role, Helen held various positions at the City of Chicago, including Chief Programmer Analyst and Principal Systems Engineer, overseeing application development and technology evaluation to enhance departmental efficiencies. Helen's career began at the City of Chicago Law Department as a Managing Systems Analyst, focusing on systems maintenance and IT coordination. Academic qualifications include a Project Management Certificate from Loyola University and a BS in Computer Information Systems from DeVRY.