Willy Mbasha

Head of Customer Experience

Willy Mbasha, PhD, E-MBA, is the Head of Customer Excellence at PPC Africa, with extensive experience in business development, strategy, and operations across various industries, including construction, cement, energy, and education. Currently, they serve as an Assistant Researcher and Part-Time Lecturer at Cape Peninsula University of Technology and hold expertise in the rheology of self-compacting concrete and non-Newtonian fluids at the Flow Process and Rheology Centre. Their academic background includes a PhD and a Master's in Rheology, alongside an Executive MBA in Finance and Management. Previously, they worked as a Technical Sales Manager at PPC Africa, contributing to the production of high-quality cement products.

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