Jo Alder

Jo Alder has a strong background in the hospitality industry, with extensive experience in operations and guest experience management. They began their career in 2005 at Guoman & Thistle hotels, where they served as an Assistant Front Office Manager and later as a Reception Manager. In 2007, they joined Park Plaza Hotels & Resorts and held various roles, including Assistant Front Office Manager, Rooms Division Manager, and Operations Manager. In 2015, they became the General Manager at Park Plaza Sherlock Holmes/Holmes Hotel London, where they led a multi-million-pound refurbishment and rebrand project. During their time there, they also had a 6-month sabbatical as a Project Manager, setting up Accommodation Services for PPHE UK and managing the TUPE transition of 600 team members. In 2020, they joined the PPHE Hotel Group as the General Manager for Special Projects, where they project managed the creation and management of the Park Plaza Reassuring Moments and Art'otel be bold. be creative. be safe programmes. They later advanced to become the Director of Brand Operations and Guest Experience and currently hold the role of Vice President Brand Operations and Guest Experience.

Jo Alder attended the Cranfield School of Management in 2013, where they completed an Accelerated Talent Development Programme. Prior to that, Jo Alder also attended Lincoln Christ Hospital School, though no specific dates or degrees were provided for this education.