Samantha Houston

Samantha Houston is an experienced professional currently serving as an Account Manager and Benefit Administration Client Representative at PPI Benefit Solutions since October 2020. In this role, Samantha is responsible for quality control, analyzing monthly invoices, and facilitating communication with clients and employees while collaborating with carriers and managing Cobra cases. Prior to this, Samantha worked as a Customer Service Specialist at DICK'S Sporting Goods and as a Customer Service Sales Representative at Innosure Insurance, where responsibilities included analyzing client insurance renewals and providing marketing support for a Trucking Campaign. Samantha is pursuing a Master's degree in Organizational Leadership at Eastern Connecticut State University, following a Bachelor's degree in Management with a minor in Human Resources from Western New England University.