David Minkus

David Minkus is a seasoned professional with extensive experience in customer experience, strategic partnerships, and operations management. As a CX Strategist at BridgepointeCX since September 2023 and a Senior Advisor to McKinsey & Company from February 2022, David also founded Minkus Advisory Services in September 2021. Prior roles include Executive Vice President at Teleperformance USA, and senior-level positions at JPMorgan Chase & Co., PRC, LLC, Bank of America, and Comerica Bank, reflecting a strong background in client relationship management and business development. David began the career as a Senior Consultant at Deloitte after obtaining an MBA in Accounting and Finance from The Wharton School and a BA in Economics & English from Kalamazoo College.