Mike Bone is an experienced professional in the banking and customer service sectors, currently serving as a Learning and Development Generalist at PRA Group since October 2021. Prior roles at PRA Group include Call Quality Analyst and Complaints Handler. Between June 2015 and September 2021, Mike worked at Teleperformance as a Business and Private Banking Advisor, assisting clients with Clydesdale and Yorkshire Bank's business and private accounts. Previous experience includes a position as a Personal Banking Consultant at Santander UK Corporate & Commercial and a Mortgage Consultant at Teleperformance, where Mike handled customer service inquiries and mortgage-related issues. Education was completed at Grange Academy from 2000 to 2006.
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