Ursula McNeill-Giles

Ursula McNeill-Giles is a seasoned professional with extensive experience in customer solutions and operations management, currently serving as Customer Solutions Manager at PRA Group since November 2012. Prior roles at PRA Group include Senior Operations Manager and Manager of Team Engagement. Ursula previously worked at Capital One, LLC as an HR Associate and was a Recruitment Specialist at HSBC for over a decade. Ursula holds a Bachelor of Arts degree in Speech Communication, Public Speaking and Communication from The University of North Carolina at Wilmington, obtained between 1986 and 1990.