Nicholas Bane

Nicholas Bane has extensive work experience in customer support and technical support roles. Nicholas currently works at PracticePanther as a Customer Support Specialist, where they provide primary support to both internal and external customers. Their responsibilities include identifying and resolving product and service issues, as well as educating customers on the value and benefits of company products.

Before joining PracticePanther, Nicholas worked at Horry Telephone Cooperative (HTC) for several years. Nicholas started as a Technical Support I in 2014 and later became a Technical Support Team Lead in 2017. In their role as a Team Lead, they played a key role in developing a positive work environment and trained and coached call center staff on customer service issue resolution. Nicholas also developed and implemented training materials for all lines of business and served as a mentor to provide oversight, coaching, and training to technical support staff. Nicholas held this position until October 2021.

Nicholas Bane attended Coastal Carolina University from 2011 to 2013, where they pursued a Bachelor of Science degree in Business Administration, with a focus on Management and Operations.