Chaitra VN is an experienced professional in customer support and experience management, currently serving as Associate Director at Practo since May 2022, where significant achievements include a 20% improvement in operational efficiency and a 15% reduction in customer complaints through process streamlining and product enhancements. Previously, Chaitra held positions as Head of Customer Experience at PING, Operations Manager at Supr Daily, and Customer Experience Manager at Furlenco, among others. Chaitra’s career began at Dell as a Senior Technical Support Associate, with subsequent roles at Yahoo, Zynga, Flipkart, and more, showcasing a strong background in customer service technology and operations. Educational credentials include a Bachelor of Science in Information Technology from Annamalai University and a Diploma in Computer Science from KIET Polytechnic.
This person is not in the org chart
This person is not in any teams
This person is not in any offices