Customer Support and Service Management

About

The Customer Support and Service Management team at Pragati Life Insurance Limited is dedicated to delivering exceptional service to policyholders by addressing their inquiries, resolving issues, and ensuring a seamless experience throughout their insurance journey. This team collaborates closely with other departments to promote customer satisfaction, manage feedback, and facilitate business growth through effective communication and innovative solutions. Additionally, they play a crucial role in developing customer-oriented services, such as the SMS policy status feature, enhancing accessibility and engagement with clients.