Henry McClinton

Henry Mcclinton is a skilled IT professional with extensive experience in technical support roles. Currently serving as a Desktop Support Technician at Prager Metis CPAs since February 2024, Henry is responsible for creating, updating, and resolving end user hardware and software issues through the Team Dynamix ticketing system. Previously, as a Laerdal Technical Help Desk Support Representative from May 2017 to March 2023, Henry utilized Salesforce for troubleshooting requests and facilitated issue escalation to enhance service quality. Additionally, Henry led the Geek Squad at Best Buy from October 2012 to April 2017, providing performance insights and coaching team members. Henry holds an education background from Dutchess Community College and is pursuing a Bachelor of Network Engineering and Security at Western Governors University.