Andrew Swainston

Operations Director at Pragmatiq

Andrew Swainston is an experienced Operations Director at Pragmatiq since February 2025, leading Project Delivery and Managed Service Teams while focusing on operational efficiency, process improvement, and scalable growth strategies. Prior to this role, Andrew held multiple positions at ITPS from October 2018 to January 2025, including Head of Technical Delivery, Head of Network Services, and Senior Project/Programme Manager. Earlier experience includes working as an IT Project Manager at Newcastle Building Society and a Senior Project/Programme Manager at HP Enterprise Services. Andrew's career began as a Director at StuBid Ltd from 2009 to 2011. Academic credentials include an MSc in Multidisciplinary Design Innovation and a degree in Business Management from Northumbria University.

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Pragmatiq

At Pragmatiq, we help ambitious organisations do better, to be better. As an award-winning Microsoft Solutions Partner, we empower businesses and non-profits to achieve their goals through digital transformation, leveraging Microsoft Dynamics 365, Power Platform, and Microsoft Copilot Studio. Whether you're looking to optimise your existing technology and teams, need a tailored solution to overcome specific business challenges, or want to explore innovations like AI, we bring the expertise and industry knowledge to help you succeed. With a strategic, outcome-led approach, we ensure technology works for you - delivering real impact, improving efficiency, and supporting growth. Why do organisations choose Pragmatiq? Our clients come to us when they want to: ▪️ Make better use of data: Gain clear insights to drive smarter decision-making. ▪️ Save time & work more efficiently: Automate tasks and reduce manual processes. ▪️ Improve customer & stakeholder experiences: Deliver more personalised and effective interactions. ▪️ Scale with confidence: Ensure systems are flexible and built for future growth. ▪️ Get expert support: Work with a trusted partner for guidance, best practices, and development support. ▪️ Explore AI & automation: Stay ahead with the latest innovations. What sets us apart? ▪️ Our approach is simple: we focus on you. From the outset, we take the time to understand your business, challenges, and goals, ensuring everything we do aligns with your long-term success. ▪️ Bespoke technology solutions: Designed around your specific needs, processes, and goals. ▪️ Strategic guidance: Maximise your technology’s potential with expert advice and support. ▪️ Scalable & flexible: Future-proof solutions that grow with your organisation. ▪️ End-to-end partnership: From consultancy to implementation and beyond, we’re with you every step of the way. Let’s explore how we can help your organisation achieve more with technology.


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