Adriana Romero Hernandez

Adriana Romero Hernandez has a diverse work experience spanning various roles and companies. Adriana started their career at Avianca as a Customer Service Agent in 2003, where they handled ticket reservations and sales, provided customer service at the counter and office, and managed complaints and compensations. In 2007, they worked at Coolever as an Administrative Assistant, responsible for reception, telephone assistance, file management, and billing. From 2008 to 2016, Adriana served as a Store Manager at Grupo Cortefiel, leading and supervising the store and staff, ensuring sales and profitability goals were met, and maintaining a high level of customer service. Since 2016, they have been the Retail Manager at ESTEE LAUDER, overseeing all stand activities, including personnel hiring, training, and development. Adriana also leads the sales team, provides exceptional customer service, and maximizes profits through expense control. In 2022, Adriana joined Prat Brands as a Brand Experience professional.

Adriana Romero Hernandez has a diverse education history. Adriana started their educational journey in 2000 at Corporación Universitaria UNITEC, where they pursued a degree in Administration of Airlines and Travel Agencies from 2000 to 2004. In 2004, they also completed a Diploma in Financial Management at Corporación Universitaria UNITEC.

In 2002, they enrolled in Fundación Universitaria Los Libertadores and completed a Bachelor's degree in Administration and Business Management from 2002 to 2007.

Continuing their studies, Adriana pursued a Master's degree in Tourism Business Management and Communication Strategy at ECS (European Communication School) from 2009 to 2010.

In the same year, they undertook a Course in Occupational Risk Prevention at Grupo Cortefiel to enhance their knowledge in workplace safety.

In 2014, they completed a Course in International Commerce at Método Estudios Consultores, further expanding their expertise.

Adriana continued their professional development by taking a Course in Community Management at Método Estudios Consultores in 2015.

Overall, Adriana's education history reflects a pursuit of knowledge in various areas related to business management, tourism, and strategic communication.