Mradul Kumar

Mradul Kumar is an accomplished professional with extensive experience in client services, project management, and presales solutions, currently serving as a Senior Presales Solution Consultant at Precisely since August 2017. Prior to this role, Mradul held various positions, including Project Manager for Client Services at Pitney Bowes, where responsibilities included managing a team and addressing customer escalations. As a Client Experience Manager at Gemalto, Mradul focused on enhancing customer satisfaction through performance improvement projects. Previous experience at Adobe involved leading a software support team and handling escalations for premium clients. Mradul's career began at IBM and Dell, providing technical support and troubleshooting assistance. Mradul holds a Bachelor of Technology in Computer Science & IT from MIT Moradabad.