Rajeswari Vedharathinam is an experienced ServiceNow Developer with a strong background in Customer Service Management (CSM) and implementations across various sectors. Currently, Rajeswari is employed at UMass Memorial Medical Center and Precision Task Group, Inc. since December 2021 and July 2020 respectively, focusing on CSM implementation and enhancements in IT Business Management (ITBM), IT Service Management (ITSM), and IT Operations Management (ITOM) for clients. Previous positions include ServiceNow Developer roles at Fairview Health Services from September 2019 to July 2020, Blue Cross Blue Shield Association from December 2017 to August 2019, DeVry University from June 2016 to November 2017, and Zensar Technologies from February 2014 to May 2016.
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