Upbe
Irene Sánchez Jiménez started their work experience in 2021 as a Research and Development Engineer at Khaos Research. Irene held this position from March 2021 to November 2022. In 2022, they joined Upbe as a Junior Software Engineer in November.
Irene Sánchez Jiménez pursued a Bachelor's degree in Health Engineering from the Universidad de Málaga between the years 2017 to 2021. Following this, they went on to pursue a Master's degree in Software Engineering and Artificial Intelligence at the same university from 2021 to 2022.
Upbe
Predictiva uses AI to automate quality control processes in call centers. The company creates solutions based on machine learning and natural language understanding and processing to assist businesses in making better decisions in their client relationships. At Predictiva, they automatically structure and categorize valuable data information intheir client conversations.Upbe's voice-to-text transcription (automatic speech recognition) is effective in Spanish for call center calls, covering all Spanish-speaking countries' accents. It enables them to fully understand their clients' experiences with their products and services, understand how the market perceives the products or services, and anticipate potential client churn, among other things.