Predictiva uses AI to automate quality control processes in call centers. The company creates solutions based on machine learning and natural language understanding and processing to assist businesses in making better decisions in their client relationships. At Predictiva, they automatically structure and categorize valuable data information intheir client conversations.Upbe's voice-to-text transcription (automatic speech recognition) is effective in Spanish for call center calls, covering all Spanish-speaking countries' accents. It enables them to fully understand their clients' experiences with their products and services, understand how the market perceives the products or services, and anticipate potential client churn, among other things.

AI/ML

Data

Information Technology

Internet

Software

Upbe

Alberto Salmerón Moreno

Irene Sánchez Jiménez

Víctor R.

Patricia Folgueral Fernández

Juan Carlos Cañas Iniesta

Maria Araceli Paredes Delgado

Raúl Bocanegra Algarra

The Leadership Team at Upbe plays a crucial role in shaping the strategic direction and operational excellence of the company. Comprising key executives such as the Chief Operating Officer, Chief Sales Officer, and Founder/CEO, the team is responsible for driving innovation in AI solutions for call center quality control, fostering partnerships, and ensuring alignment between company vision and execution. Their leadership guides the development of cutting-edge technologies that enhance client relationships and optimize business outcomes.

Leadership Team

Software Development

Leadership Team

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Software Development