Randi Spilde

Randi Spilde serves as the Operational Risk Assistant Manager at Preferred Credit, Inc. since January 2016, where responsibilities include developing processing exercises, administering routine proficiency checks, assisting staff with compliance issues, and leading process improvements related to operational risk and compliance. Randi also supervises and coaches staff, conducts performance evaluations, and collaborates with the Compliance and Client Service Operations departments. Previously, Randi worked at Array Services Group from July 2013 to December 2015, holding positions including Sr. Operations Performance Management Supervisor and Training and Operations Support Manager, focusing on training program development and operational support. Randi began the career as a Client Services/Implementation Specialist, focusing on staff onboarding and quality control. Randi earned an Associate's degree in General Studies from Rainy River Community College between 2015 and 2017.