Premier NX
Sheryll Lyn L. is an experienced project and operations manager with a diverse background in training and quality management, primarily within the BPO sector. Currently serving as a Senior Implementation Project Manager, Senior Operations Manager, and Training and Quality Manager at Premier BPO, LLC since July 2019, Sheryll has demonstrated expertise in overseeing project implementations and enhancing operational efficiencies. Previous roles include Assistant Language Teacher at Borderlink, Inc. and English Second Language Teacher at Minerva English School, where Sheryll developed and facilitated educational programs for young children. Additionally, Sheryll's extensive experience at Convergys from 2005 to 2014 encompassed roles from Operations Manager to Training Delivery Manager, focusing on recruitment, training program development, and effectiveness evaluation. Sheryll holds a Bachelor of Information Technology from the University of the East, graduated in 2005.
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Premier NX
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Premier is a leading provider of tailored, knowledge process outsourcing solutions to enhance business outcomes for diverse industries, including financial services, healthcare, consumer products, e-commerce, and home services. We strive to become a seamless extension of our clients' business processes by aligning with their culture, values, and objectives. Through a global footprint of a dedicated workforce and technology-driven solutions, we offer unique co-sourcing services—an innovative hybrid outsourcing approach—across key, impactful business functions via a right-shoring model.