Monica (Haihong) Ma

Monica (Haihong) Ma has a diverse work experience spanning various roles and industries. Monica (Haihong) is currently working as a Business Analyst at Premium Technology Inc, starting in December 2021. Before their current role, they volunteered with FightPandemics from September 2020 to December 2021 as a member of the Operations Team, contributing to the platform's mission of connecting people and organizations in need during the COVID-19 crisis.

Monica also has experience as a Salesforce Administrator. Monica (Haihong) worked at Nextgen Software Solutions Limited from June 2020 to December 2021 in this role. Prior to that, they served as a Salesforce Administrator and Data Science Intern at Baanyan Software Services, Inc. from July 2019 to May 2020.

Monica's educational background includes being a Graduate Student for Data Science at Saint Peter's University from September 2018 to May 2020. Furthermore, they have held managerial positions in the past. Monica (Haihong) was a QA Manager and Scrum Master at Ivanti from April 2015 to March 2018, where they managed offshore teams and facilitated Agile methodology.

Monica started their career at Symbio in 2007, initially working as a QA Test Lead from July 2007 to August 2010. Monica (Haihong) then transitioned to roles such as Testing Lead and Project Manager, where they led a team in introducing mobile devices support to an online learning platform.

Overall, Monica (Haihong) Ma has gained experience in various roles, including business analysis, volunteer work, Salesforce administration, data science, management, and project management, showcasing their versatility and adaptability in different industries.

Monica (Haihong) Ma completed their education with a Master's Degree in Data Science from Saint Peter's University, which they pursued from 2018 to 2020. Prior to that, they obtained a Bachelor's Degree in Electronic Information Science and Technology from Huaibei Normal University, which they completed from 2003 to 2007.

In addition to their formal education, Monica has also acquired various certifications. Monica (Haihong) obtained a certification in Data Science: Visualization from HavardX in September 2020 and successfully completed the "Become a Data Analyst" program offered by LinkedIn in August 2020. Monica (Haihong) also holds the Project Management Professional (PMP) certification from the Project Management Institute, which they obtained in December 2012. In January 2011, Monica earned the ISTQB - ISEB Certified Tester Foundational Level (CTFL) certification from ISTQB - International Software Testing Qualifications Board. In June 2017, they obtained the CSM (Certified ScrumMaster) certification from Scrum Alliance.

It is important to note that no information is available regarding the month and year of Monica's completion of the "Google Analytics" certification from "Google Analytics for Business."