Elida Paugh

Elida Paugh, MBA, is an experienced professional in healthcare account management and commercial analytics, currently serving as a Senior Application Specialist at Press Ganey since April 2017. In this role, Elida manages a portfolio of 15 clients in the Southeast, addressing account maintenance requests and collaborating with Sales and Advisory teams. Prior to this, Elida worked as a Senior Account Manager for Patient Experience, ensuring compliance with CMS guidelines for large healthcare organizations. Elida's professional journey includes positions at Mylan as an Analyst in Commercial Analytics and a Specialist in Customer Relations, where analytical skills and client relationship management were key. Elida's early career at Forever 21 encompassed various roles in management and sales. Elida holds a Master of Business Administration from Fairmont State University and a Bachelor of Science in Business Administration with a focus on Management from West Virginia University.