Mark Helm is a Technical Business Analyst at Press Ganey since December 2013, specializing in NDNQI. Prior experience includes roles as a Business Analyst at TouchNet Information Systems, where responsibilities encompassed documenting functionalities of the U. Commerce system, and as a Business Systems Analyst at VML, focusing on website modifications and client solutions. Mark's tenure at West Corporation involved significant contributions as a Business Requirements Analyst, where project leadership and patent writing were key accomplishments, alongside developing documentation for large-scale changes. Mark holds a BA in Business Information Systems from Bellevue University and an Associate degree in Network Administration from Vatterott.
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