Melanie Root

Melanie Root (Waren), MBA, PMP, is an accomplished technology leader with extensive experience in managing enterprise applications and delivering IT solutions across various industries. Currently serving as Head of Enterprise Applications at Press Ganey since September 2022, Melanie leads development teams focused on implementing applications such as Salesforce and Microsoft AX. Prior to this role, Melanie was the IT Director for Business Applications at Cleveland Clinic, overseeing a team of over 35 developers and managing significant ERP transitions. Melanie's career includes essential positions at Bridgestone, where responsibilities spanned multiple roles in application support and development, and prior experience at OhioOnline, Inc., and Ernst & Young LLP. Educational qualifications include an MBA from Cleveland State University and significant leadership training through organizations such as Leadership Akron and Women Unlimited.