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Susan Chihi

Vice President, Enterprise Client Strategy & Growth at Press Ganey

Susan Chihi has a diverse work experience in various industries. Susan is currently the Vice President of Enterprise Client Strategy & Growth at Press Ganey, where they are responsible for developing strategies and driving growth. Prior to this role, they served as the Managing Director of the East Region and the Regional Director of the North Division at the same company, where they managed relationships with health systems and care providers, delivering solutions to improve the quality, equity, and experience of care.

Before joining Press Ganey, Susan worked at Accenture as a Manager in the Health and Public Service division, where they led teams and provided consulting services in the healthcare sector. Susan also worked as a Management Consultant in Healthcare.

Susan's earlier experiences include working as a Policy Intern at the Center for Health Care Strategies, Inc. and an Alliance for a Healthier Generation Intern at the Clinton Foundation. Susan also served as a Teacher/Health Coordinator at the NYC Department of Education and began their career as a Teach for America Corps Member.

Overall, Susan Chihi has a strong background in healthcare consulting, relationship management, and education.

Susan Chihi earned a Bachelor of Arts degree in Urban Studies/Health and Societies from the University of Pennsylvania in 2005. Susan then pursued a Master of Science degree in Teaching at Pace University from 2006 to 2008. Later, from 2010 to 2012, they attended Columbia University Mailman School of Public Health where they obtained a Master of Public Health degree with a specialization in Health Promotion.

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Previous companies

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Timeline

  • Vice President, Enterprise Client Strategy & Growth

    July, 2022 - present

  • Managing Director, East Region

    January, 2021

  • Regional Director, North Division

    July, 2018