Maria Giovanna (MJ) Argiolas, CHBA

Maria Giovanna (MJ) Argiolas has a diverse work experience spanning over 15 years. Currently, they hold the position of Customer Success Manager at Presspage, a technology provider for social media newsrooms and online media hubs. In this role, they advise clients on best practices for newsroom management, content distribution, audience growth, SEO, and crisis communication.

Prior to joining Presspage in 2022, Argiolas worked as a Customer Success Manager at Oaky from 2018 to 2022. In this role, they likely provided customer support and ensured client satisfaction.

Maria Giovanna (MJ) also gained valuable experience working in the hospitality marketing industry as a freelancer in 2018, where they likely assisted with marketing strategies for various hospitality businesses.

Before transitioning to marketing, Argiolas worked in the hotel industry, starting from 2007. Maria Giovanna (MJ) held various management positions, such as Account Manager Hotels Italy at Booking.com from 2014 to 2018 and Room Division Manager at Imperiale Palace Hotel from 2012 to 2014.

Prior to these roles, they served as a Front Office Manager at Planetaria Hotels from 2010 to 2011 and Accor from 2008 to 2010, showcasing their expertise in guest services and front desk operations.

At the beginning of their career, they worked as a Receptionist at Hotel Candiani in 2007, where they likely gained valuable experience in customer service and hotel operations.

Overall, Argiolas has a strong background in customer success management, hospitality marketing, and hotel operations, making their a well-rounded professional in the industry.

Maria Giovanna (MJ) Argiolas, CHBA has a diverse education history. In 1996, they obtained their Maturità Classica from Liceo Classico. Later, they attended Università degli Studi di Cagliari and pursued Political Sciences with a specialization in International Relations. However, specific dates of their enrollment are not provided.

In 2018, Maria Giovanna attended ISTUM – Istituto di Studi di Management and obtained a Master's degree in Management, Development, Administration, and Training of Human Resources.

Alongside their formal education, Maria Giovanna has also completed several certifications and training programs. In 2021, they earned certification as a Hospitality Business Acumen (CHBA) from HSMAI. Maria Giovanna (MJ) has also completed Digital Marketing Training from Google in 2020 and obtained various certifications from LinkedIn, including Public Relations Mistakes to Avoid, Sales: Customer Success, Managing Experts, Writing to Be Heard on LinkedIn, Deep Work: Rules for Focused Success in a Distracted World (Blinkist Summary), and The Six Morning Habits of High Performers.

Additionally, Maria Giovanna earned the HR Master certification from ISTUM - Istituto di Studi di Management in 2018 and recently completed the Certified Customer Success Manager (CCSM) Level 2 certification from SuccessHACKER in 2023.