Andy Vernon is a seasoned IT professional with extensive experience in IT service management and support. Currently serving as the Global Head of IT Services at Pret A Manger since June 2025, Andy has previously held significant roles such as IT Service Delivery Manager at CCH Group and BEAUTY BAY, and IT Service Desk Manager at CCH Group. Prior experience includes positions as an Infrastructure Analyst and Desktop Support Analyst at Silverbug, a Technical Support Analyst at Four Seasons Health Care, and a Software Support Analyst at Kinetic. Andy began a career in IT as a Helpdesk Analyst at Ricoh UK, specializing in resolving complex technical issues and enhancing user functionality across various platforms.
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