Alex Lopez-Dias

Customer Experience Manager at Prevayl

Alex Lopez-Dias has a diverse work experience across multiple industries. Starting in 2009, Alex worked as a Promotions/Marketing Assistant for heatseat records, where they focused on social media advertising, design, and event promotion. In 2011, they temporarily took on the role of Youth Programs Director at The Seed Project, organizing and coordinating activities for young people. From 2012 to 2014, Alex worked as a Health and Safety Practitioner as a freelancer, advising and guiding various industries on health and safety matters. They also worked as an Assistant Facilities Manager at Third Sector Property in 2012, where they carried out audits and surveys.

In 2014, Alex joined Kodom ltd as a Manager on Duty, taking on responsibilities ranging from staffing to stock control in a fast-paced retail environment. During this time, they also held the position of Business Development Manager at The Winery, focusing on expanding the business.

From 2015 to 2021, Alex worked at BargainMax Ltd, starting as a Customer Service Representative and eventually becoming the Head of Customer Experience. In this role, they were responsible for ensuring a positive customer experience and ensuring customers had a memorable shopping experience.

Most recently, in 2021, Alex joined Prevayl as a Customer Experience Manager, where they continue to prioritize customer satisfaction.

Throughout their career, Alex has demonstrated strong customer service and management skills, as well as expertise in health and safety and business development.

Alex Lopez-Dias attended King Solomon High School from 2001 to 2006; however, no degree or field of study was specified during this period. Alex later attended North West Health and Safety Training, where they obtained a Nebosh General Certificate / Construction Certificate in Health and Safety. Additionally, Alex has a certification in Nebosh General Certificate from NEBOSH, the specific month and year of obtaining this certification are unknown.

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