Elizabeth Buentello

Elizabeth Buentello is an experienced professional in customer service and training management, currently serving as the Customer Service Manager at Preventice Solutions since January 2017, overseeing a team of over 20 representatives in a metrics-driven environment. Prior to this role, Elizabeth held various management positions, including Call Center Manager at Acacia Energy, and Call Center Supervisor for training and development at Spark Energy, where responsibilities included training program development, performance evaluation, and team supervision. Additional experience includes managing customer service and collections at Ideal Energy Inc. and CCC Interactive/Reliant Energy, showcasing a robust background in leading teams, improving service levels, and enhancing customer satisfaction through effective training and operational strategies.