Priceline.com is an online travel agency for finding discount rates for travel-related purchases such as airline tickets and hotel stays.

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Priceline

The Mumbai office focuses on software development, data analysis, and operational management for a global market.

Mumbai

Priceline's headquarters in Norwalk, CT, United States

The Orlando office focuses on market management and partnership development across Florida and the South Atlantic region.

Orlando

This department oversees chargeback processes and ensures compliance with financial policies.

Chargeback Management

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

The Engineering and Development team at Priceline is responsible for designing, developing, and maintaining the software infrastructure that powers the online travel agency platform. This includes building user-friendly applications, optimizing backend services, and implementing data solutions to ensure seamless travel experiences for customers. The team collaborates closely with various stakeholders to innovate and enhance travel-related offerings, leveraging advanced technologies and best practices in software engineering.

Engineering and Development

The Product Management team at Priceline is responsible for defining and executing the product strategy that enhances the user experience for finding and booking travel deals. This team collaborates closely with cross-functional partners to innovate and optimize features, ensuring that products align with customer needs and business goals. They also analyze market trends and performance metrics to drive continuous improvement and maintain Priceline’s competitive edge in the online travel industry.

Product Management

This department oversees the strategic planning and execution of market development and management across various regions.

Market Management

The Leadership Team at Priceline is responsible for guiding the strategic direction and overall operation of the company. This diverse group, comprising executives from finance, technology, marketing, and customer care, collaborates to drive innovation, enhance customer experiences, and ensure compliance, while also fostering a culture of excellence and accountability across all departments.

Leadership Team

The Customer Support and Operations team at Priceline is dedicated to ensuring a seamless experience for travelers by providing expert assistance and resolving inquiries related to travel bookings, hotel stays, and rental vehicles. This team maintains high service quality standards, collaborates with market managers to optimize local strategies, and supports operational efficiency across all customer touchpoints, enhancing the overall customer experience. Additionally, they analyze performance data and work on continuous improvement initiatives to drive customer satisfaction and loyalty.

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Other teams

Software Development

Engineering and Development

Product Management

Market Management

Leadership Team

Customer Support and Operations