Customer Support and Operations

The Customer Support and Operations team at Priceline is dedicated to ensuring a seamless experience for travelers by providing expert assistance and resolving inquiries related to travel bookings, hotel stays, and rental vehicles. This team maintains high service quality standards, collaborates with market managers to optimize local strategies, and supports operational efficiency across all customer touchpoints, enhancing the overall customer experience. Additionally, they analyze performance data and work on continuous improvement initiatives to drive customer satisfaction and loyalty.