Jenya Dyagilev

Jenya Dyagilev is an experienced leader in customer success and onboarding, currently serving as Team Lead at Pricemoov since May 2024. Previously, Jenya held the position of Director of Customer Success for Strategic Accounts at AppCard, Inc., where a remarkable 200% year-over-year growth was achieved through personalized programs and effective account management. Jenya's expertise includes optimizing protocols and increasing client satisfaction through the introduction of KPIs and SLAs, as well as enhancing retention and sales strategies through data analysis. Additionally, as Supervisor of Customer Care at Humanscale, a significant increase in productivity was realized within the Order Entry team. Jenya's career also includes experience in recruitment with Michael Page, and an educational background in Business Management and Leadership from Fairleigh Dickinson University.