Gabriel Mercado is an IT professional with extensive experience in various roles, currently serving as an IT Support Specialist at Prime Janitorial Service Corporation since October 2021. Gabriel has led the planning and execution of significant IT projects, including the implementation of CRM, HR, payroll, and ERP solutions. Previous positions include IT Specialist at CCL Industries, Founder and IT Technician at Ransomed Repairs, and IT Manager at Family Christian Academy, where Gabriel focused on optimizing systems and developing technology curricula. Educational qualifications include a Bachelor's degree in Science of Network & Telecommunication from Inter American University of PR and a Master of Divinity - MDiv in Pastoral Counseling from Liberty University. Gabriel has also obtained a Google Data Analytics Certificate through Coursera, further enhancing analytical skills in the IT field.
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