Iago Luis Salgado Lisboa

Iago Luis S. is a seasoned IT professional with extensive experience in support and operations. Currently serving as a Senior Support Specialist at PrimeIT since June 2022, Iago is involved in IT operations with a focus on O365 administration, Freshservice ticketing, and endpoint protection. Previously, from November 2014 to June 2022, Iago held roles at Universidade Federal Do Oeste Do Para, initially as an Information Technology Support Technician and later as an Information Technology Support Analyst, where responsibilities included support system development and management, as well as direct user interface with developers. Earlier experience includes a position as an IT Support Technician at Correios. Iago holds a degree in Analysis and Development of Systems from Centro Universitário Internacional UNINTER and a diploma as an IT Technician from Instituto Federal do Pará. Additional qualifications include an advanced English language course from SENAC.